gem palmstones ethical source

PURCHASE INFO

Thank you for being an Ethically Conscious Client!

THESE ARE THE ACCEPTED METHODS OF PAYMENT:

Choose any of the methods above to pay! All major credit cards or E-transfer. I prefer E-TRANSFERS because I do not have to pay a fee that way! (Square charges a percentage of your purchase when you pay by credit card)

CURRENT SHIPPING OPTIONS:

Here is how the checkout, shipping, and payment process works:

  1. Choose your items and add them to your “Cart”.
  2. Once you view and like your cart, you type in your mailing location to see the shipping options. Currently, shipping options are shown in the graphic above.
  3. After viewing your Cart, click “Proceed to Checkout” at bottom of Cart.
  4. You will be directed to a page where you enter all your information to ship your order (Address, email, phone etc)
  5. You will be given a choice of “direct bank transfer” or pay by credit card.
  6. IF DIRECT BANK TRANSFER (I do not have to pay a percentage of your order to Square):
    • Once your order goes through, I can either invoice you and when you receive the invoice, you can choose whatever method of payment you like (I believe it includes paypal).
    • Or, you can just go ahead and log into your online banking institution as you usually would. Select “Send INTERAC E-transfer” form your bank account menu. You can then email your payment to: dawnmarkus2@gmail.com – just please let me know the password!
  7. IF CREDIT CARD PAYMENT: (I pay a percentage of your order to Square):
    • This webstore is SECURE with an SSL CERTIFICATE! I believe it will let you input your payment details directly.
  8. Remember to add any special notes to me with your order, then click “process order!” after paying. You will receive an email confirming receipt of your order and its status.
  9. International Customers: You will be charged an initial $40 to cover shipping charges. Once posted, the actual amount will be provided to you with your tracking number. If it is less than $40, you can decide to receive a store credit for your next purchase, or a refund of the difference as an e-transfer (e-transfer – not paypal).

SHIPPING INFO

  1. For shipping options, this will depend on the size of your order.
    • The dimensions plus a layer of bubble wrap to ensure its safe delivery to you will determine which option will fit. If it does not, I will contact you directly to let you know.
    • Alternately, if I feel your item could be sent for less money, I can change that while I am on the phone with you.
    • One or two small items that, WHEN PACKED, are 20MMS THICK or less can be sent via REGULAR MAIL for around $3.00
      • This ONLY WORKS if you have one or a couple of small items and they fit in the little slot that Canada Post uses for a larger size envelope. (the slot is 20MM)
  2. You order will be sent via Canada Post Xpresspost for Canadian as well as all other Global Orders. *It will only be sent by Regular Mail if it is small enough in dimensions to fit in the slot that Canada Post allows for regular mail envelopes.
  3. INTERNATIONAL CLIENTS: Thank you for choosing my items! You will have to pay two separate times – once for your items and a second time once shipping is calculated. Free shipping option at my discretion and depending on the $ amount of your order – I am known to be generous with my regular clients!

I will let you know the Tracking Number once I have shipped it. You will need to pay ALL shipping charges prior to me putting it in the capable hands of Canada Post and XpressPost, or other international courier.

If you have ANY questions or concerns, please email me by the CONNECT WITH DAWN page, link in the top menu bar on this page.

Namaste and thank you for shopping!

Dawn Markus, MC

INTERESTED IN PROVIDING FEEDBACK IN THIS SHORT SURVEY?

Please enter your email, so I can follow up with you as needed!
Tell me more about other formats I should consider in the line below!